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Privacy Policy

Effective Date: August 29, 2025

At Katsu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data when you interact with our website, services, and programs.

 

 

1. Information We Collect

We collect the following types of personal information:

  • Information you provide directly: Name, email, phone number, payment details, job title, and account login details.

  • Information collected automatically: Shopify and Trackify collect data natively, including cookies and tracking data to enhance the user experience.

 

 

2. How We Use Your Information

We use the data we collect to:

  • Process payments and deliver services.

  • Send marketing emails and provide personalized recommendations.

  • Track course progress and customize user experiences.

  • Perform analytics to improve our offerings and customer support.

 

 

3. Data Sharing

We do not share or sell your personal information to third parties for advertising purposes or otherwise.

 

 

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies natively provided by Shopify and Trackify to enhance your experience. These tools may collect anonymous usage data for analytics and marketing purposes.

 

 

5. Your Rights

If you are a California resident, you are entitled to rights under the California Consumer Privacy Act (CCPA):

  • Request access to your personal information.

  • Request deletion of your data.

  • Update or correct your personal information.

To exercise your rights, please contact us at info@learnkatsu.com.

 

 

6. Data Security

We use Shopify’s secure servers, encryption, and two-factor authentication to protect your data. Access is restricted to authorized personnel only.

 

 

7. Data Retention

Katsu retains user data for as long as necessary to operate the membership platform, enforce our Terms of Service, and comply with legal and regulatory obligations. Membership account information, usage records, and payment history may be stored even after cancellation for business, compliance, and auditing purposes. Katsu reserves the right to determine the duration of data retention at its discretion.

 

 

8. Minors

Our services are not directed to individuals under 18, and we do not knowingly collect data from minors.

 

 

9. Third-Party Tools

We use Meta and Trackify for analytics and marketing purposes. These tools may collect anonymous data to help us improve our offerings.

 

 

10. Chat Agent Interactions

Our platform includes an AI-powered Chat Agent designed to assist users with information related to our programs, services, and general inquiries. When you interact with the Chat Agent, we may collect and store the information you provide to improve service quality and user experience.

Data Collection and Usage:

  • Information shared during Chat Agent interactions may be recorded and used to enhance our services, develop new features, and ensure the Chat Agent's effectiveness.

  • We advise against sharing sensitive personal information (e.g., Social Security numbers, financial details, health information) through the Chat Agent.

  • Data collected through the Chat Agent is handled in accordance with this Privacy Policy.

Third-Party Services:

The Chat Agent may utilize third-party services to process and analyze user interactions. These third parties are bound by confidentiality obligations and are not permitted to use your information for any purpose other than to provide services on our behalf.

 

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated "Effective Date."

 

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@learnkatsu.com